Revision Policy
1. What a revision is
A revision is a correction or adjustment to work inside your package's agreed scope: fixing something we got wrong, changing a colour or a layout choice, reordering a collection, rewording a section we wrote.
2. What a revision is not
- A new brief, a different niche, or a different visual direction than the one you gave us.
- Products, pages, or features beyond the count in your package.
- Installing or configuring third-party apps not listed in your package.
- Work on a different store than the one on your order.
These are all things we can do — they are just new work, quoted separately. We will always tell you which side of the line a request falls on before doing anything, and we will not quietly burn a revision round on something you thought was free.
3. How many you get
| Package | Revision rounds |
|---|---|
| StoreVera Starter | 1 |
| StoreVera Launch | 1 |
| StoreVera Essential | 2 |
| StoreVera Growth | 2 |
| StoreVera Business | 3 |
| StoreVera Pro | 3 |
| StoreVera Premium | 4 |
| StoreVera Ultimate | 5 |
A "round" is one batch of changes, sent together. Sending twelve separate emails over an afternoon is one round, not twelve — we are not going to play that game with you.
4. Window
Revision requests must be made within 14 calendar days after delivery of the delivery notification.
5. How to request one
Reply to your delivery email, or call +1 (786) 494-3069, listing the changes. Screenshots help more than descriptions. We confirm scope, then schedule it.
6. Turnaround
We acknowledge within 1 business day. The work itself depends on size; we will give you a date when we confirm the scope.